Work Experience
-
Senior Production Support Engineer | JP Morgan & Chase | 2020 - Present
L1 & L2 production support for a wide range of financial applications critical to the business. Incident, Problem and Change Management.
Skills: Problem Solving · Team Leadership · ServiceNow · Automation · Troubleshooting · Windows Server · Autosys · BMC Control-M · Geneos · Dynatrace · System Monitoring · Networking · Agile Methodologies · Amazon Web Services (AWS) · Datadog · Python · Linux · SQL · JIRA
-
Application Support Engineer | Avature | 2019 - 2020
Troubleshooting, diagnosis and fix issues with the SaaS platform offered by Avature.
-
Application Support Engineer | Avaya | 2017 - 2019
Support wide range of internal Avaya applications.
-
Web Hosting Support Engineer | Wiroos Web Hosting | 2012 - 2017
L1 & L2 Support for all the Web Hosting services offered by the company.
Skills: Problem Solving · PHP · Email · WordPress · Joomla! Drupal · JavaScript · Troubleshooting · Networking · Linux System Administration · MySQL · HTML · cPanel · Nagios
Education
-
Bs. Information technology | Universidad de Palermo - Buenos Aires - Argentina.
Graduated from Universidad de Palermo with a Bachelors degree in Information Technology.
Final Project: DevSecOps applied to the development of applications in the Bank industry.
-
DevOps Bootcamp | EducacionIT - Buenos Aires - Argentina.
Seven months Bootcamp that covered the basics of DevOps culture and tools.
-
Python Developer | Universidad Tecnologica Nacional - Buenos Aires - Argentina.
Six months course in Python programming.
Final Project: Expense tracker application on Tkinter and SQLite3
Tech Skills
Projects
Cloud Hosted Resume | GitHub link
Hands-On project to host this static resume site on AWS. Fully automated through Terraform and GitHub Actions. AWS Lambda and Dynamo DB was used to count and store the visits displayed in the footer.
Python expense tracker | GitHub link
Small Python CRUD app to track expenses.